Thursday, June 4, 2015

Grandma's at Suntec City B1-108 - Sunday Lunch with Bob Grace & Mum-in-law after Alive Museum Visit 31 May 2015

The Occasion
Right after my visit to The Alive Museum at Suntec City with Grace and Mum-in-law, Bob brought the three of us to Grandma's at Suntec City for lunch to celebrate advance birthday for Grace, a June baby.
The Restaurant 
Grandma's used to have its first outlet at NEX & I had visited it to do a review there back in June 2013. But it has since moved out of NEX & new outlets are opened in busy malls such as Suntec City in Aug 2013 where the hungry diners crowd renders the restaurant full-house on a weekend lunch hour. 

Ownership
The Akashi Group of Restaurants developed and own the trademark for Grandma's, and currently operates four Grandma's outlets in Singapore. The company has plans to expand through franchising Grandma's. 


Apart from Grandma's, Akashi Group of Restaurants also owns and operates several brands: 

1.  Akashi (3 outlets at Orchard Parade Hotel,  The Paragon, Vivocity)
2.  Akashabu (Leisure Park Kallang) 
3.  Akanoya Robatayaki (Orchard Parade Hotel)

Brothers Don Goh, 52, Sam Goh 54 and Mervin Goh, 43, are the three partners in the holding company, and bring with them a total of about 60 years of Food and Beverage Industry experience. They are first and foremost Sushi Chef Owners who has turned restaurateurs. Don and Sam Goh used to work as Sushi Chefs in renowned Japanese restaurants in Singapore such as Unkai at former ANA Hotel, Keyaki at Pan Pacific Singapore. Then in 1995, the three brothers team up to form the Akashi Group of Restaurants, operating the very first Akashi outlet at the basement of Tanglin Shopping Center. Over the years the group grew to expand the food business empire to include not only Japanese restaurants serving authentic Japanese Cuisine (Akashi, Akashabu, Akanoya Robatayaki) but also restaurants serving Asian Cuisine (Grandma's), and Semi-Fine Dining Japanese restaurant serving Western Cuisine (Oushin Japanese Steakhouse opened in Aug 2013).

Origins : Grandma's started with its first outlet at Orchard Parade Hotel (since closed), NEX (since closed), Paragon, Raffles City, Changi City Point, Jurong Point, Suntec City. To date there are total of 5 outlets of Grandma's Proudly Singaporean.

The target is to open new Grandma's outlet bearing different concepts, such as Express or Bistro kiosks, Plans are already in process to offer iPad ordering for future outlets in its effort to streamline operations as well as to leverage on technology to improve the overall customer dining experience. 

Positioning : Grandma's is positioned as a causal dining restaurant. 

Why Grandma's : The Chef owners sees there is a market demand for Asian, Malaysian, Chinese Cuisine in Singapore. 

Apart from the brand Grandma's, the Chef owners opened a semi-fine dining restaurant concept serving premium Japanese beef in elegant dining setting at Suntec City Mall called Oushin Japanese Steakhouse  helmed by Executive Chef Fukushima from Japan. 

Expansion plans for Grandma's - there are plans to open several more Grandma's outlets, the company is on the waiting list of new malls, such as those in AMK, Bishan with plans to operate the brand with a different concept.

Grandma's USP : uses authentic, fresh ingredients of high quality, good grade, the company does not compromise on quality. 

Fun Facts 
Ordering at outlets : Table service is provided 
Payment : Grandma's operates on a payment after dining concept, via VISA, Mastercard, NETS, Cash. 
Catering Services : Grandma's has a  catering menu at $16 per head, minimum 30 pax. 
For Catering Menu, please go to http://www.grandma.com.sg/catering.pdf
Booking of venue : Available for private events, but on weekday basis only. 
Take-away services : Available, but  customer must self collect their order.
Seating Capacity at Suntec City : 50 pax indoors, no al fresco seating.

Grandma's Signature Chendol
Here's my drink The Grandma's Signature Chendol, loaded with Jackfruit slices, chendol, with red bean. How I wish it came in a large size glass instead of a medium. The serving could have been bigger & better. Slurp it all up in about 6 mouthfuls.

Kangkong in Coconut Gravy
This Kangkong in Coconut gravy (*below) has the kangkong fully infused with the coconut gravy to lend a sweet savoury flavour. 

Handmade Otah 
We love the Otah (below*) so much we ordered two pieces. The Otah comes in generous dose of the flavourful Mackerel fish meat interspersed with the spice chili paste to lend a hearty spicy savoury bite. The mixture is firm on the outside as the rectangle Otah shape holds well, yet tender with melt in your mouth consistency on the inside, served warm. 

Beef Rendang 
The Beef Rendang (*below) is the dry version with the beef meat slow cooked stewed till the meat flakes off. The beef rendang meat is soft & tender, moist & flavorful, as can be seen the meat is fully coated & fully infused with the abundant rempah used in this recipe. The only unhappiness is that this dish is served with the rendang already cold. I would prefer the Chef warm it up so the flavors are more enhanced!


Salted Egg Prawns 
This is the Salted Egg Fried Prawns (*below) served here at Grandma's. It comes with about 7 large prawns, deshelled deveined & butterflied, & coated & rolled in salted egg paste & flour & deep fried till cooked. The salted egg lends a unique umami salty savory flavor to the otherwise sweet prawn meat. 

Ayam Buah Keluak 
This is the Ayam Buah Keluak (*below) that Bob wanted. The Ayam is stewed in this Buah Keluak gravy till fully evenly cooked. Buah Keluak is an acquired taste either you love it or you detest it. I personally love the flavor that comes with a mix of bitterness mixed with savory sourly. 




Grandma's is located at : 
3 Temasek Boulevard, 
(Fountain of Wealth Zone),
#B1-108, Suntec City, S(038983)
Tel : 63370091
www.grandma.com.sg
Business hours : 11.30 am to 10.00 pm

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